AI-native Fraud Alert Management: Protect Your Bank Against Account Takeover

Prompt engineering
Voice recognition
Real-time processing
GPT-5
Chat and log scan setup
GPT-4o
In use
GPT-4o Realtime
API
Twilio API
Telephony
React
Frontend
AWS Lambda
Serverless function
AWS S3
Blob/file storage
MSSQL
Database
Grafana Loki
Logs
Grafana Prometheus
Metrics
Case Summary
Our AI-native Fraud Alert Management System helps banks and financial institutions identify and respond to account takeover attempts faster and more effectively. It analyzes raw session logs with a dedicated, self-hosted Large Language Model, instantly scoring risk across multiple fraud categories. Investigators gain a clear, prioritized view of high-risk alerts via a color-coded dashboard, along with tools for deep investigation — all while maintaining strict data privacy.

Challenges

Solutions
Evolving Fraud Tactics

Criminals increasingly use AI to bypass traditional, rule-based fraud detection systems.

Investigator Overload

Large volumes of alerts (many of them are false positives), make it difficult to focus on real threats quickly.

Data Privacy Concerns

Sensitive personal and account data must remain within institutional control to prevent leakage.

Slow Response to Emerging Threats

Rule-based systems often require extensive manual tuning to detect new fraud patterns.

Solutions

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AI-Driven Log Analysis

The system processes raw session logs through advanced AI features, detecting behavioral anomalies, suspicious activity, credential attacks, and other fraud indicators.

Prioritized, Actionable Alerts

Risk scores and a color-coded dashboard help investigators instantly spot high-risk events, supported by quick-action tools for resolution.

Agent Helpers and AI-supported Investigation Tools

Voice assistant, outbound call agent gathering information, pre-SAR generation and other features are implemented to ensure investigators focus on the most critical alert and manage their workload efficiently.

Self-hosted

Ensures all analysis occurs inside the bank’s secure environment, maintaining compliance and eliminating data leakage risks.

Interested to implement a similar AI-driven solution?
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