Smile Train is the world’s largest children’s charity that provides corrective surgery for children with cleft lips and palates globally. Smile Train is helping to fix cleft palates all around the world every five minutes. After many years of operations, they decided to update the platform they were using and started looking for a partner who could help them by building a totally new version of their patient management system.
"I'm very happy with the quality of their work. Their performance was a decisive factor for us during the RFP process. They were in close competition with another candidate, but we ultimately chose Freeport Metrics because we were comfortable with the quality of their deliverables"
Director of Technology Projects, Smile Train
Many patients and doctors of Smile Train come from or operate in places with very limited or no Internet access and out-of-date computers. Freeport Metrics had to ensure that the new platform would use modern technologies.
Smile Train is a global charity with over one million surgeries performed. We had to ensure that our solution worked seamlessly and without problems. Only then could we make sure that our client can rely on it.
Throughout the project, we advised Smile Train on the software development processes, introducing up-to-date source code management, testing, and deployment practices to ensure the whole product development process is performed smoothly.
We developed a new patient management platform to suit Smile Train’s specific needs. We also performed a technology assessment, including a high-level security audit and risk analysis.
We added a standardization layer to ensure users can view uploaded media. The content is stored in its original format. An asynchronous process converts it to widely-used formats, making information accessible regardless of devices, operating systems, etc.
We added new reporting functionality to the platform, refreshed the platform’s look & feel resolved performance problems, and addressed security issues.
The deployment of our product proved to be successful. It met both the specific needs of the client and all the challenges.
We helped save on high redevelopment costs by finding ways to address current issues and adding needed enhancements to the existing platform.
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